Online Services

Online Account Access

Our online account access is a state-of-the-art internet account management system with capabilities that include:

  • Access to account balances and history
  • One-time and a recurring funds transfer
  • Expedited bill pay
  • Account statement access
  • Check image viewing and download
  • Check ordering
  • Loan payments
  • Download of account information into personal financial management solutions such as Quicken®
  • The online solution also supports the management of personal information including address and password changes
  • Interactive calculators for mortgages, financial planning, and retirement and education savings programs

This online solution equips you, the member, with the power and convenience of the Internet to provide greater account control and 24/7/365 service.

Online Bill Payment

Fast - Easy - Convenient - Secure
 

What are Online Bill Payments?
Online Bill Payments are a convenient way for you to pay all your bills from one secure website. Schedule your bill payments ahead of time, then relax while our Online Bill Payment system will pay your bill as the due date arrives! Just imagine - No more handwritten checks, envelopes, and stamps! It is as simple as visiting our website, logging into your bill pay account, and paying your bills at your convenience!

How to get started: 
(Please note: You may need to accept pop-ups from memberconnect.web)

  1. Go to the main page, wccu.org
  2. Enter your username under Online Account Access on the right side of your screen.
  3. Then, you will be asked to enter your password.
  4. Once on the dashboard screen, you can click "Payments"  
  5. You can then click on Pay a Bill or Pay a Person
  6. Add the payee information
  7. Review for accuracy, then click SUBMIT. 

You have now successfully made a payment! 
Certain restrictions do apply. Please see a WCCU Representative or call us at 1-800-584-9220. 
 

ONLINE BILL PAYMENT: ENROLL TODAY

You need to accept the security certificate in order to access the demo and enrollment.

If you have any questions, please call us.

E-Statements

Here's how to receive your monthly WCCU E-Statement:

  • Log in to online account access.
  • Click on "E Statements" from the toolbar.
  • If you already signed up for E-Statements, you will be automatically taken to your E-Statements.
  • You will need to accept pop-ups from online account access.

If you do not receive E-Statements at the present time, you will need to enroll in the E-Statement program.

  • Log in to online account access.
  • Click on "Additional Services" from the toolbar.
  • From there you can enroll for the E-Statement service.
  • You will need to accept pop-ups from online account access.

View and Download Check Images

To access check images, login to online account access. Review your transactions within your checking account and click on the check number to view/download your written check.

WCCU Secure Message Center

Western Cooperative Credit Union (WCCU) and its affiliated companies take the security of your private information very seriously. We take many measures to protect your personal information, including the Secure Message Center (https://wccu.zixportal.com/).

What is the WCCU Secure Message Center (https://wccu.zixportal.com/)?

  • It's a service for our business partners and members to communicate securely with WCCU representatives.
  • It offers secure messaging through a secure (SSL) Internet connection, with no additional software required.
  • Provides a secure method for business partners and members to receive and compose encrypted/secure messages to or from a WCCU representative.
  • Protects email communication and ensures that your sensitive information remains confidential.

Using the WCCU Secure Message Center (https://wccu.zixportal.com/):

  • To register for an account - Visit the log in page (https://wccu.zixportal.com/) and click on "Register". Follow the instructions to create a password.
  • To View a message - Log in at (https://wccu.zixportal.com/) and click on the "Inbox" tab to read incoming messages.
  • To send a message - Log in at (https://wccu.zixportal.com/) and click on the "Compose" tab. From there, you can compose a message (up to 10MB in size) to a WCCU representative.

Are there any restrictions on how I can use my Secure Messaging Center account?

Yes. If you attempt to send an email to a non-WCCU account, your email may not pass through the email security filter and may result in termination of your account.

For more Information

Email us at support@wccu.org

Visit the Secure Message Center (https://wccu.zixportal.com/) and use the online help section.

 

Send Secure Message